Privacy Policy - Lingo Driver

Lingo Driver - Privacy Policy

Effective Date: August 1, 2025

This Privacy Policy (“Policy”) outlines how Lingo Driver collects, uses, stores, and protects your personal and usage data when you access our mobile application, web application, and associated online services (collectively referred to as “Services”). This Policy is intended to be read in conjunction with our Terms of Use. By using our Services, you acknowledge and accept the data practices described in this Policy. If you do not agree, please discontinue use of the Services.

1. Recognition and Acceptance

Each time you use Lingo Driver, you are consenting to the collection and use of your data as described in this Privacy Policy. We may revise this Policy at any time. Changes will be published within the app and/or our website with a new effective date. Continued use after updates indicates acceptance of those changes.

2. Information We Collect

2.1 Personal Information You Provide

When you register or use features of the app, we may collect:

Full name
Email address
Phone number
Language preference
Voice recordings (real-time use only)
Payment or billing data (for subscription users)

We do not store raw voice recordings; we store only average pronunciation scores per lesson.

2.2 Automatically Collected Information

Via your browser, device, or app usage:

IP address
Browser type and version
Device ID, model, and OS
App usage behavior and screen views
Time spent on activities
Geographic location (if permission is granted)

2.3 Cookies and Tracking

We use cookies and similar technologies to:

Identify returning users
Track performance and session data
Personalize content and voice settings
Analyze in-app activity (Google Analytics)
Provide targeted advertising via Google Ads

These cookies do not store personal financial data or sensitive information.

3. How We Use Your Information

We use your data to:

Deliver and improve the Services
Track language learning progress
Evaluate pronunciation using AI tools
Offer personalized training paths
Enable speech-based practice and feedback
Respond to support requests and technical issues
Process payments and manage subscriptions
Display relevant in-app messages and offers

4. How We Share Information

Lingo Driver does not sell personal information. We may share your information in the following cases:

With service providers(e.g., payment processors, hosting services)
With consent (e.g., third-party voice tools for speech evaluation)
For legal compliance(court order, subpoena, fraud investigation)
With affiliates to improve services and ensure proper delivery

5. Data Retention and Deletion

We retain necessary data for the duration of your account.
Voice recordings are not stored; only pronunciation scores (1–5 stars) are retained for each lesson.
You may delete your account at any time, and we will remove all personally identifiable information, subject to legal retention obligations.

6. User Controls and Access

You may:

Update or correct your account data in-app
Request account deletion
Adjust cookie settings in your browser
Revoke location permission in your device settings
Opt out of marketing by emailing support@lingodriver.com

7. Children's Privacy

Lingo Driver is not intended for children under 13. We do not knowingly collect personal data from children without verified parental consent. If we become aware of unauthorized data from a child, we will promptly delete it.

8. Geolocation and Device Access

If you grant permission, Lingo Driver may use your device's GPS for:

Language localization
Contextual voice training
Personalizing content by region

You can turn off location tracking at any time in your device's privacy settings.

9. Security Practices

We implement physical, electronic, and managerial safeguards to protect your data. These include:

HTTPS encryption
Role-based data access
Secure cloud storage
Real-time anomaly detection
Session timeout protocols

Still, no system is 100% secure. Use the app responsibly and avoid sharing sensitive personal information during speech recordings.

10. Analytics and Advertising

We use tools such as:

Google Analytics for performance and user behavior
Google Ads Remarketing to show relevant ads

These tools may install cookies and assign anonymized identifiers. You may opt out via:

11. Social Media and Third Parties

While Lingo Driver does not integrate with social media inside the app, we maintain presence on Facebook, Instagram, YouTube, and others. Interactions on these platforms are subject to their privacy policies. No social login is required for app usage.

12. Aggregated & De-Identified Data

We may aggregate anonymous learning behavior data (e.g., average lesson scores, completion rates) for internal analytics, service improvements, and academic research. These datasets cannot identify individual users.

13. Your Rights

Depending on your jurisdiction, you may have rights to:

Access, update, or correct personal data
Withdraw consent
Object to data processing
Lodge complaints with a data protection authority

To exercise these rights, contact support@lingodriver.com

14. Contact Us

For questions about this Policy, contact:
EzTechTonic
14621 State Rd 70 E #257
Bradenton, FL 34202
Email: support@lingodriver.com

Lingo Driver - Terms of Use

Effective Date: August 1, 2025

These Terms of Use (“Terms”) govern your access to and use of services provided by Lingo Driver, including our mobile and web applications, websites, audio and speech tools, quizzes, progress tracking, and related functionality (“Services”). When you use the Services, you agree to comply with these Terms. Please also review our Privacy Policy, which explains how we collect, use, and protect your data.

1. Enrollment and Eligibility

1.1 You must be at least 13 years old to register. If under 18, parental or guardian permission is required.
1.2 If using the Services on behalf of a company or organization, you confirm that you have the legal authority to do so.
1.3 Account information must be accurate and kept up to date. You are responsible for all activities under your account. Do not share login credentials.

2. License and Acceptable Use

2.1 You are granted a limited, non-exclusive, non-transferable license to use the Services.
2.2 All rights, title, and interest in the Services and their content remain with Lingo Driver.
2.3 You may not reverse-engineer, decompile, scrape, or misuse the Services in any way that violates laws or these Terms.
2.4 Feedback is welcome. We may use it without obligation or compensation.

3. Content Ownership and Voice Recordings

3.1 Voice recordings or text you submit are yours. You grant us rights to process this input to improve service.
3.2 We retain ownership of vocabulary content, audio lessons, learning modules, and tools.
3.3 Voice evaluations are processed in real time. We do not store recordings. Only the average pronunciation score (1-5 stars) is saved per lesson.

4. Payment and Subscription

4.1 Some features may require a paid plan.
4.2 You authorize us to charge your selected payment method at agreed intervals.
4.3 Fees are non-refundable unless stated otherwise.
4.4 Taxes are your responsibility. Prices may be updated with advance notice.

5. Confidentiality, Security, and Data Protection

5.1 You may access confidential content. You agree to protect this information and not disclose it unless legally required.
5.2 You must take reasonable steps to keep your login and data secure. Report breaches promptly.
5.3 If you input or manage personal data, you agree to comply with applicable data privacy laws.

6. Account Termination

6.1 These Terms remain in effect until you or we terminate your account.
6.2 We may suspend or terminate access for violations or legal reasons, with or without notice.
6.3 Upon termination, you must stop using the Services and delete confidential data.

7. Legal Disclaimers and Limitations

7.1 You agree to indemnify and defend Lingo Driver from claims resulting from misuse of the Services.
7.2 The Services are provided “as is.” We make no guarantees on accuracy or performance.
7.3 Our total liability is limited to $100 or the amount paid in the last 12 months—whichever is greater.

8. Certification Disclaimer

Lingo Driver provides English language learning content designed to support vocabulary development and communication skills, particularly for commercial drivers, ride share professionals, and related users. Upon completing the course material in the app, users may have the option to take a practice-level test and receive a downloadable certificate of completion. This certificate is intended solely as recognition of participation and engagement within the Lingo Driver platform. It does not represent or substitute for any official, governmental, or internationally recognized language certification. The certificate should not be relied upon as evidence of professional qualification or language proficiency outside of the app. Lingo Driver makes no guarantees regarding third-party recognition, acceptance, or outcomes based on this certificate. Use of the certificate is entirely at the user's discretion.

9. Dispute Resolution

9.1 Disputes are subject to mandatory arbitration, unless you opt out within 30 days of first accepting these Terms.
9.2 Before arbitration, you agree to try informal resolution by contacting support@lingodriver.com.
9.3 You may file small claims individually. Class actions and representative claims are not allowed.
9.4 Arbitration or court claims must be filed in Bradenton, Florida, under Florida law.

10. General Terms

10.1 These Terms do not form a legal partnership or agency between you and Lingo Driver.
10.2 Do not use our name, logo, or trademarks without written permission.
10.3 For copyright claims, contact: support@lingodriver.com
10.4 We may update these Terms. Changes will be communicated via email or the app. Continued use = acceptance.
10.5 Notices may be sent by email or in-app notification.
10.6 Invalid terms will be replaced with enforceable ones. The rest remain in effect.
10.7 Do not export or use the Services in violation of U.S. law.
10.8 Breaches of IP or security may result in injunctive legal action.
10.9 These Terms are the full agreement between you and Lingo Driver.
10.10 Legal address for notices:
EzTechTonic
14621 State Rd 70 E #257
Bradenton, FL 34202

Cookies are small text files stored on your device. We use them to improve navigation, security, display settings, and to recognize returning users. Cookies do not store sensitive data and cannot read from your hard drive.
You can disable cookies in your browser settings. Disabling may affect your ability to use certain features. For more information, visit the Federal Trade Commission Cookie Guidelines.

Google Analytics & Ads

We use Google Analytics and Google AdWords to understand user behavior and promote our app. These tools use anonymous cookies to track usage, show targeted ads, and compile demographic reports (e.g., age, language, device).
You can opt out of ads by adjusting your settings at Google Ads Settings. By using our services, you consent to this data being collected under Google's Privacy Policy.

Social Media and Mobile Apps

Lingo Driver has official pages on Facebook, Instagram, and YouTube. If you interact on our social media, their own privacy policies apply. Our mobile apps do not connect to social networks or enable social sharing.

Use and Sharing of Your Information

We collect limited data to:

Provide lessons and track your learning
Improve voice recognition and pronunciation tools
Recommend relevant training and vocabulary
We do not sell your personal data.
We may share information when required by law or fraud investigation, or within Lingo Driver affiliates.

Access and Accuracy

To correct or inquire about your information, contact our customer service team directly through the app or email. We do not allow external editing of system-generated learner records.